Originally Posted by yeunganson

Mid October, I had a stay in Delta Victoria Ocean Pointe Hotel. I just need a single night and needed to attend a early meeting next day. So basically checkin at late night and check out early morning. This is my first time staying in this Marriott brand. Before the merge, I would rather drive to stay in the Four Points outside the city core than staying in a Marriott. In my first stay in Marriot's Delta, I received possibly the best upgrades this year and definitely one of the best upgrades I ever had. They gave me a penthouse suite on the top floor. The room has two floors. The staff recognize my status with a slight error of forgetting to mention my welcome gift. I suspect this upgrade was beyond what is necessary within the program. I understand there was a "Welcome Gift Guarantee" where if staff forgot the welcome gift, I can demand $USD 100. I didn't want to discourage the upgrade they have done nor appear ungrateful and I hope they do the same to other Platinum members. So instead of asking for any compensation, I just mentioned it at the front desk during check out and emailed my ambassador to follow up on the welcome gift (ie 1000 points).



There were two bathrooms - one on each floor. This is one of them.


First floor living room. Table has a handmade chocolate cup with fruits.


First floor living room with a kitchen


2nd floor living room



From 2nd floor bedroom


The view