Originally Posted by
johan rebel
Thanks.
The weird thing is that I never booked or paid for any extra option. I get EC for free, and the seat is automatically preallocated. In this instance KL took it upon themselves to then move me to 5B. The seat map has now reappeared, so I've moved myself back to an aisle seat.
Johan
Haha. That is the clearest sign KL has something to solve with its website and payment system. Yes, you are plat of course and automatically get EC. And then getting this message 'Your payment is being processed'......;-). Luckily for us in our cases it was just the seat that was in danger. We've seen in this other thread that poor guy that thought he had arranged and paid for a flight change and lost his ticket since 'payment is being processed' despite a confirmation email that 'your additional booking was succesfully paid'. Or so.