Hi folks,
iI tried to book my first awards on ba.com for the upcoming year and encountered a problem with to book: KOA-PHX-MIA-LIM .
The ba.com online search shows me availabilities for all 3 segments, but I could only book KOA-PHX stand-alone and PHX-MIA-LIM separately. Both times 7 availae Y/C seats.
To get everything on 1 ticket (1h20 min in PHX is too hot for me) I called the BA hotline to get this booked.
In total I called 3 times now, every time they told me they can't book PHX-MIA as it's not availabe to them / already full.
On the other hand one hotline employee agreed that they are avaiable seats but the system wouldn't let them book.
Did you have something similar with BA / AA?. I asked them to escalate this to the oneworld desk, but they didn't do
As a work-around is it maybe possible to online reserve the awards online in 2 seperate bookings, because it seems like that online I could book it as above described.
WIth only a reserved booking the hotline could combine both in 1 ticket.
Do you have any other ideas to get this solved?
Flight should be:
