Originally Posted by
JonNYC
I'd say I personally think this whole thing is a bad idea for a variety of reason, some individual, some more globally for AA members in general.
I like the idea they are tracking hotel rates and help me take advantage of any drop.
But .... I think if AA sees a bunch of canned emails, they are going to react. I've probably had three flights this year delayed more than 40 minutes. In one case, it was delayed 2 hours and I received an email as soon as the door opened giving me 5000 miles. In another case where I had a recent cancellation, AA gave me ORC and rebooked me on United within a couple of minutes.
Plus, I see you're an EXP. I don't value 20,000 miles at $650 although it has substantive value. Isn't that just the miles you'd get if you spent $1800? I'm assuming next complaint, you'll get marked as a chronic complainer ....and they are unlikely to give you anything.