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Thread: Why is it so difficult to get accor rewards to credit points properly?
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Old Oct 21, 2018 | 6:04 am
  #15  
Dav77
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5 Years on Site
 
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,508
In Italy, after several years of great service, customer service is really getting worst, since one month ago

it seems something has been changed. Now for every thing there is never immediate and direct feedback

always “your compliance/ request has been registered and we will give you feedback ASAP”

after you need always to write them again ...

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