Originally Posted by
Upupintheair
Sooo, arrived on a flight from AMS today and when disembarking there was ground staff waiting at the jetty with a sign : 'Concierge Key' on it. So there does seem to be some recognition.
Instead of BA recognising CK, this would almost certainly have been AA staff waiting to collect CKs/GGLs connecting to AA flights from T3. They have a little AA branded minivan to drive people around and will come over to T5 to collect people from their inbound BA flights if they have time.