FlyerTalk Forums - View Single Post - Several months on - how are they doing?
View Single Post
Old Oct 19, 2018, 12:28 pm
  #173  
KRSW
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
2 months in and still a piss poor showing by Marriott's IT department. I tried retrieving reservations for one of our employees and the Marriott site would error out whenever I tried to log in. This was mid-day Eastern time, so it shouldn't have been down for scheduled maintenance. Still can't sort by price on the website officially. I know I can mess with the URL and get it to do so, but still, very poor.

The 29 Way promotion is a joke and continues to be one. First, it didn't launch on time, then after only allowing a single instant win (a whole $0.40 for me!) some 9 days later they decide to change the rules again.

Overall, this is how I expect some small-time/regional hotel chain with <25 hotels to operate, NOT one which has been operating for 60+ years with 4,000+ properties. This is absolutely amateur hour on so many levels that I do question the leadership. If I was a shareholder, I'd be demanding a change of leadership.
KRSW is offline