Originally Posted by
escape4
What if I did not have the habit of taking screen shots? What if I was not lucky enough that I had made another unrelated reservation just prior to the one in question to prove what my account balance was immediately before I booked? I would have to kiss good bye to my points?
That would be me! Glad you were anal enough to keep record of your activity to prove them wrong. Hope you are successful in getting points refunded.