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Old Oct 18, 2018, 3:24 pm
  #423  
joelyp
 
Join Date: May 2009
Location: Newcastle
Programs: BA GGL/CCR
Posts: 26
24 hours' notice of greeting!

A new one on me. Received an email a day before leaving Lagos in CW on BA74. It was from the BA Duty Manager at LOS asking me to make myself known at the check-in, and to e-mail back if I had any requirements. Not quite sure what to make of this, before I handed my passport over at check-in I said, "Er… I had an email from..." and the desk agent jumped up and said, "Ah, Mr joelyp, welcome and please wait there, " and he started frantically calling over the BA staff member in charge of the check-in area, and her assistant. An effusive 30 seconds followed of thanking me for my custom and asking if there's anything BA at LOS can do to improve, or any assistance I needed. Feeling a little self-conscious at the spectacle and the bemused onlookers, I said I enjoyed flying from LOS (which I do) then thanked the staff and beetled off. My wife has since informed me I was a donkey for not asking for assistance in moving cabin!
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