FlyerTalk Forums - View Single Post - AA schedule changes. How often?
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Old Oct 18, 2018 | 12:04 pm
  #13  
Cledaybuck
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Originally Posted by formeraa
Exactly! Schedule change functionality is NOT a money-making activity -- so airlines have not invested in it. It is basically the same logic/process that has been used for several decades.
Yeah, it's a customer service activity. So that pretty much explains it.
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