How do Air Belgium for BA handle delays? They lie
Currently sat on the delayed LHR-AUH BA flight operated by Air Belgium. We were initially told we were waiting for passengers to board, only after it became clear an aircraft wouldn't wait did the real reason get announced an engine issue. Apparently now awaiting paperwork before we can push back.
Business seat itself is nice and while crew are friendly they are useless. Drinks were cleared 15-20 mins before departure time and now 70 mins after departure time no further drinks offered and an hour ago when I asked was told we could take off at any time so no more service. More like they couldn't be bothered as was clear we were not going anywhere quickly. They cleared up far to quickly and let's just say they are very conservative on the pours!
Mainly however I don't appreciate being lied to by cabin crew, it is not a way to build confidence and when added to only 2 announcements the entire time and only because passengers started asking them.