Originally Posted by
PiperAtGatesofDawn
Now I don’t do all the things that CLEguy does.
I think you misread who does what
Originally Posted by
bhrubin
You're searching for a red herring. I'm not discussing nor referring to all the IT issues that have been reported. I am only discussing the OP's particular issue in this thread, which may not have been an IT issue at all. I believe it's more likely the OP may not have completed the booking in the first place. As I said before, it doesn't quite pass the smell test for me.
And I’m referring to the apparent requirement that a checklist of tasks must be completed, else all blame falls on the customer. I don’t know what really happened here; I do know that the “it’s your fault” comment came out like clockwork, as it always does on FT.