I had a 2-night stay here a couple weeks back. Personally I thought the hotel was adequate, but wouldn't rush to call it a 5* - more like a competent 4*.

Plusses:
* Room was very large (premium room)
* Good redemption opportunity at 50k points, at least compared to paid rates
* Service was good from some (but indifferent from others)

Minuses:
* Would have preferred a more central location
* Quality of breakfast was mediocre
* Old style key with a very heavy key ring - nuisance to carry around