Originally Posted by
lixiaojuventus
One thing that does not pass my test is: Why from Mexico? Why do they care about a ticket sold in the US? In my naive understanding (which could be wrong), a sales person in Mexico is only evaluated by his/her actual revenue generation in Mexico, right?
That's a reasonable explanation. Agent in Mexico scans reservations (I'm assuming this is possible) and finds a few that they can do at a better price. Talk with flyer, cancel original booking and re-book under new ticket. Instant revenue for Mexican rep.