FlyerTalk Forums - View Single Post - Club lounge bill and gratuity
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Old Oct 16, 2018 | 10:18 pm
  #16  
HereAndThere
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Join Date: Feb 2005
Programs: Marriott Lifetime Platinum Elite; UA MM
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I would speak to one of the managers and ask what is the purpose of this bill and what do they expect that guests should do. Why are guests being given a bill for a zero charge, are guests expected to sign it, is this a ploy to get tips for Marriott employees, what purpose does this serve for the hotel or for guests, etc. Tell them there is a thread on FT and suggest that the manager respond to it directly or that you will be glad to post their explanation. Put management on the spot to explain.
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