Originally Posted by
zedthedeadpoet
I literally can't get a response. I emailed both the main desk as well as my individual ambassador more than 24 hours ago...no response.
I noticed that my ambassador's e-mail changed from @
starwoodhotels.com to @
marriott-service.com (same username) - maybe try the latter?
(You would think that the old address should also continue to work for at least a few months, but nothing about this merger is going how it should so...)