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Thread: Delta simply does not know how to police their boarding!
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Old Oct 16, 2018, 11:50 am
  #220  
ethernal
 
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
Originally Posted by dalehill
I'm not usually one to get my feathers rumpled about a messy boarding process, but this really was quite a mess, at least as far as the Prem "lane" went. Not the end of the world but not a "premium" experience either. IOW, for all the fancy e-gate equipment and the pillars, this was actually a worse experience than usual.
I think the PREM lane needs to have a rope to separate out premium passengers versus pre-boarders. It is very confusing otherwise. This is especially true in Atlanta where you may have 30+ Diamonds on a flight.
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