Actually I did send an email to the CEO also because of my frustration with Sofitel So Bangkok. Sofitel So Bangkok claimed that for Breakfast they only offer 20% discount for member dinning alone (not the standard 25%).

In my email I wrote if every individual hotel is not following the program, then what the program for? That's led a call from the Singapore Program Manager. I had a long chat.

After that he asked the sales lady to contact me, as he confirmed that Sofitel So should give 25%. I really do not know what went wrong. At the end of my second stay with Sofitel So in Aug, I did met with the GM himself and he confirmed that Sofitel So is not fully participate.

So really do not know what kind of mess here. Accor plus did ask me to submit the invoices, which I think they will reimburse me. My point to them, the amount is only B50, but I really hate the incosistency.

I yet to received call from the sales lady this month as my membership will expire on 31Oct.

I guess I will not renewing my membership. For sure not from Singapore, as I was told the renewal rate is $400+ and it will increase again.

Thinking on how to temporary transfer my points to avoid the hiccups