Not to take sides in an increasingly bitter and shrill debate, but a main driver behind the Make a Green Choice is undoubtedly to reduce housekeeper hours (coming from someone who uses the program a lot). Housekeepers also have been switched to being assigned to rooms via app where they used to canvas floors, increasing efficiency. These changes do benefit customers, but they also increase profits.

In this environment I’m all for the two parties fighting it out for what they believe is right. I have no issue with Marriott or the union. It is what it is.