Firstly, thank you for bothering to read this - I greatly appreciate it!

Could anyone advise me as to which geographical AA call center might be the best for making JAL redemptions -- no matter whether in or outside of the US (e.g. in a similar vein to the Australian AA call center being known for being able to see Etihad space when other geo call centers appear not to be able to see the same space, is there a preferred AA call center for JAL redemptions)?

It's just that I have read a few horror stories on FT about AA agents routinely not being able to see JAL space even if it is appearing on JAL/BA/Alaska sites and even if you tell them to look for revenue space and using Z for F space.

As such, and being 5 days away from my own +330 booking window, I just wondered if any FTers had identified any particular AA call center, home or abroad, that tends to be better than others in terms of their agents and with regard to them being able to see JAL space when it had already be 'verified' on BA and JAL sites?

Any help or pointers would be hugely appreciated!

All the best