OP I gather you never read the T&Cs, had you you would have read this;
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- Late check-out at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Late check-out requests should not be for a time that is more than two hours after the Participating Hotel’s standard check-out time.
Basically even if a hotel is a participating hotel they need not grant any late checkout if they dont wish to, fwiw Ive been denied at various Hilton brands even as a Diamond or granted an extra 30 mins , when I asked for a min hour I was told OK and then told the additional cost so I simply checked out and put that hotel/s on my Do Not Stay List
Last edited by craz; Oct 13, 2018 at 9:33 pm