For those rare people who have a Citi Sears Mastercard....

a) are you able to manage the card from a normal Citibank / Citicards login ? or does it have its own Citi Retail Card Services log in? Or even worse, is from DNSB?
b) how bad is the customer service? can one get CitiCards help? or use a chat function?

If Sears goes into Chap 11 this wknd, and gets liquidated (as creditors are pushing for), there may be no more opportunities to get this odd ball card.

Citi asserted to investors again this morning that they will be very aggressive in retaining these Sears card customers, and I have envied the TYP offers I hear people get for ongoing spend on this