I think I just broke United.com. I've been using it for a few hours to piece together a complex award ticket (multi-city, three cities) and it was working fine until 20 minutes ago. Now whenever I search for a multi-city award I get a "this page encountered an error". The error happens on multiple browsers and whether I'm signed in or not.
While I'm sure "I" didn't break it, it is broken right now.
At the same time they just changed the MileagePlus activity web page to be a refreshed look again. So United is rolling out changes to its website before the Thursday rush is even over. Ridiculous.
My award ticket is for departure tomorrow. And I don't want to spend an hour on the phone with an agent trying to piecemeal this together so I guess I'll have to wait until they decide to fully bring the website back up.
-RM