Originally Posted by
EuropeanPete
I’d say significantly better service and also higher quality less cookie cutter design and furnishings (also an aesthetic which is more to my taste - but that’s subjective).
Agree. Some truly spectacular converted properties in cities such as Milan, Vienna, and Buenos Aires. PH Zurich is by far the best major chain property in that city. And I believe PH Sydney is generally regarded as the city's best hotel (though I've never stayed there).
At RC, they often confuse obsequiousness with good service. Sticking an insincere "sir" at the end of every sentence does not convert poor service to good service.