Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Civility Alert (or better said lack of civility alert)
Just a reminder, the purpose of this forum is to discuss UA and our travel experiences on UA. The OP related an incident and it is fine for folks to say what they would done or comment on what the UA counter agent should have done or what the UA phone agent should have done. But being inappropriately critical of the OP, or ripping the OP apart is not the behaviors that are consistent with the FT Rules (" Personal attacks, insults, baiting and flaming will not be tolerated.")
I suspect there are ideas purposed in this thread that may be useful to others in the future -- this is the sort of idea exchange that FT provides.
Just because things are anonymous is no reason to be uncivil.
WineCountryUA
UA coModerator