FlyerTalk Forums - View Single Post - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Old Oct 10, 2018, 11:05 am
  #1831  
Artpen100
 
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
Originally Posted by Pat89339
When I searched using GPUs for upgrade, the entire Business cabin was grayed out on flights where R space wasn’t available, but would show when R space was available. Also, the column for the Business Fare was missing entirely. Sometimes I’ll split fares with a P purchase in one direction but use a GPU for the other if R is available. The only way to see the business seat map is to select business/first for your search. This is still happening tonight and it is making planning very difficult. Web support was not helpful at all.
Same thing with me. It makes it hard to search for paid J one way but an upgrade on the other leg. I wonder if it is intentional (since I don't think they like people maximizing their upgrades) or just tech incompetence/poor design.
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