Interesting. I wonder if the Admiral's club agents have any more leeway. Just recently I was rerouted from DEN-ORD-DCA to DEN-ATL-DCA (on Delta) on major weather irrops over labor day, but I accomplished that through the Admirals club... it was literally the only seat to get to DC that day though (and I had to downgrade from F to Y) but it got me home.

I know this is specifically for coach and non-elite (I was neither), but still wondering about the leeway the agents in the club get