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Old Oct 9, 2018, 11:30 pm
  #893  
SLGO
 
Join Date: Jan 2017
Programs: BA SL, CX GR, IHG Plat Amb
Posts: 578
Originally Posted by beach86
I flew HKG-YVR a couple of months ago. Checked in at the same time with a colleague (different PNR) who is GO, whilst I am DM. Both travelling in I. She got upgraded to F, whilst I did not I. I was told informally on the flight told that sometimes they upgrade GO above DM - as they classify that the DMs are already loyal customers and they could potentially get more business by upgrading a GO.
If the logic is to lure not-that-loyal customers to CX, they should have upgraded OW elites instead.
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