Originally Posted by Often1

These threads are useless venting. There is absolutely nothing to be done about it. Hopefully the Mods will be along to merge this one.

WN is not permitted to ask the nature or severity of a disability and even if it could, GA's are not qualified to make judgments. Passengers are free to completely fabricate a claim. WN is prone to fraudsters because it does not assign seats. But, it is not changing that policy, so there is nothing to be done.

WN is not obligated to offer pre-boarding at all, but it is required to accommodate people with disabilities. Thus, it could have all passengers line up in their assigned position and have them simply take the time it takes to board. Imagine stopping the boarding process on 15 separate occasions so that a disabled passenger can safely board. Would take a good hour to board a flight.

If this stuff annoys you, either vote with your feet and switch carriers or lump it and live with it.