FlyerTalk Forums - View Single Post - Citi retention offers (2018 - 2021)
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Old Oct 9, 2018 | 7:34 am
  #382  
SudOvest
All eyes on you!
10 Years on Site
 
Join Date: Jul 2014
Posts: 499
Citi has been stingy with retention offers lately, but I just hit the jackpot with my Prestige. I called for a retention bonus this morning and was told there was no offers on the account. She went on about the benefits of the card but I told her that Citi has slowly removed a lot of the benefits on the card. She recommended downgrading to Premier. We kept going back and forth and I kept reiterating the loss of value of benefits on the card. My persistence paid off: out of the blue she offered a $100 statement credit on the card in addition to 2500 TYP, for doing nothing except keeping the card open. On top of all that I'm grandfathered into the CitiGold $350 AF, so that makes it an effective $0 fee plus 2500 TYP, so a major win!
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