Originally Posted by dlm
same problems encountered with trying to resolve a problemon our platinum account. frustration and awaste bof time for allinvolved and noreal resolution. amex should fix this problem before it is too late.
Geez, even the Platinum cards are routing their calls to India? If I were paying $395 per year for the privilege of carrying a charge card, I'd want much better service than that!
The only reason I keep Blue is for FICO score purposes...I'm only 22 and it was my first ever credit card as a sophomore in college. Helps improve my limited credit rating as it is my oldest account. Next year I plan to cancel the card altogether because of Amex's poor customer service.