Originally Posted by
JordanYVR
I'm now almost at a month since my first stay that hasn't posted yet, and still waiting. I filed missing stay requests after 10 business days and it's now 10 business days after that.
One stay is a Marriott property booked with my original Marriott account #. The other is an SPG stay booked with my original SPG account #. I've since Merged my accounts.
I still missing mine .... 20-22 Aug stays ...
Submit missing stay form 2 weeks ago ... no reply
Contacted the hotel last week ... they tried to email Marriott about the stays and still nothing
One thing that I guess cause the issue is the membership number ...
The number in the folio is my "new" spg number ... 9 digit spg number.
And I have merge my account since the stay
(hotel email to marriot also have this information)
I guess I will need to just wait until everything settled ...
Since I passed 100 bights and $20k spending already, the missing stays is not really important.
(the point however, can be quite significant)