Originally Posted by
MTan
Can anyone give advice on whether I should try for a retention offer?
Personal Plat, only had it for 1 year so far. Account open for 10+ years, but product change to plat last year after a 100k point offer to upgrade. $60k spend in the last 12 months. Thanks in advance!
This was my situation .... 1st year plat, ~$35k spend, amex account-holder ~15+ years. I called to inquire about "other cards" since I was not "getting value" from full AF. Was transferred to another rep based in US, perhaps FLL. Got credit, either $300 or $350, as "thank you credit" for being a long-standing customer ... no questions asked or conditions placed on this "thank you credit."