Originally Posted by
Hannibal Lecter
Sigh...
I bought a ticket from Iberia, IB 075_ stock with Iberia flight number, LHR-MAD-ALC
Basic economy fare, i.e. no luggage included but as BA Sapphire I should be entitled to one bag if
it's operated by Iberia, but not by BA ?
When I bought the ticket from Iberia.com it said that both flights were operated by IB.
Iberia.com MMB now says that that the first flight IB3179/BA520 is operated by BA (?)
I called Iberia and they confirmed that.
However BA MMB says it is operated by Iberia (?), and that is also what BA CS said (although they were Clueless
regarding bagage allowance)
The question is, what will they see at the Airport, LHR T5?
IB MMB says:
Luggage allowance for the first flight 0, for the second flight "1 piece(s). Max. 23 kg and 158 cm. For being: EN_Iberia Plus Oro"
So, at Heathrow I was told "no free bag, you'll have to pay", I insisted it should be free, guy behind the counter calls someone
"bla bla bla... they confirm you'll have to pay" e
nd of discussion
I went to the tickets&reservations (name?) counter, was told immediately "yes, you'll get one bag for free, who told you otherwise?"
What a farce... these BA/IB problems...seems like they're getting worse