Horrid stay this past weekend
- Long queue at check-in
- No upgrade for Platinum member/No Lounge access/no premium internet
- Breakfast rate booked but charged for breakfast
- Walked out of breakfast room as no seats available at 2 minutes after it opened
- 15 Minutes to print receipt at check-out
- Slow lifts so long waits for trip to/from room
- Hotel seems geared up for tour groups rather than passengers