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Thread: Lost 120,000 Marriott Points during transfer to Aeroplan
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Old Oct 5, 2018 | 11:21 pm
  #5  
margarita girl
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Originally Posted by tonywush
Assume you emailed Marriott and get no reply? I'd call them and escalate the issue to Marriott Rewards partner desk. They may give you a case number which you can push over and over again until you get a valid response.
The only response you'll get now is that transfers take up to 6-8 weeks and call them back if your points haven't shown up by then. It's Marriott's way to CYA and set a new low for customer service.

Here's the direct number for points to miles transfers: 1-312-843-5333
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