Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
I find it very hard to believe that stale income information would lead to a summary closure of all accounts. If for whatever reason Amex thought that spending patterns weren't consistent with income, they do a Financial Review. If the cardholder has never been late to Amex, and has no blemishes on their credit report, something else is going on here.