Originally Posted by
pacenotes
I paid to upgrade from WT to J about 3 months ago. I had paid for an exit row before the flight, The T&Cs say if you involuntary are upgraded. At the desk, they said I couldn't get that back. Should I ask for that money back?
By this:
https://www.britishairways.com/en-gb...es-and-refunds you are entitled to ask for a refund if you paid for an upgrade (and did not pay for seats in the new cabin, or to F where selection is free)
It also appears as a vaild option on the refund form:
https://www.britishairways.com/trave...ing_claim_form
However
they set a 14 day limit on the claim, starting from the last flight in the itinerary, which you may be long past? If so, you could certainly make representations to them that you were given inaccurate information but I don't have any confidence that they would accept that.....