Originally Posted by
JordanYVR
I'm now almost at a month since my first stay that hasn't posted yet, and still waiting. I filed missing stay requests after 10 business days and it's now 10 business days after that.
One stay is a Marriott property booked with my original Marriott account #. The other is an SPG stay booked with my original SPG account #. I've since Merged my accounts.
Oddly enough I heard back on the 2 standalone nights yesterday. They were both rejected for night credit as they contained no eligible charges (these were point stays). It makes no sense to me -- I don't expect to earn points on the free night (other than welcome points for the 1st day), but I do expect the 2 night stays. Did something change that I'm missing? This was an SPG award at an SPG property.