FlyerTalk Forums - View Single Post - [JMB Sakura Lounge] The JAL Forum Conversational Thread
Old Oct 5, 2018 | 5:56 am
  #666  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Diamond Metal (OWE), SK Gold (STE+, LTG), UA Platinum(*G),Marriott Titanium (LTP)
Posts: 26,464
JAL never ceases to amaze me.

For some reason, my or their mistake I don't really know, our corporate TA booked me on JL37 instead of JL35. So the lady at check in was a bit surprised to see me at 10pm. After a bit of me not understanding what she was talking about, the situation dawned on me.

After a bit of back and forth and at least two supervisers stopping by they moved me to the flight I needed, and had intended to book. And even got the "taihen, o matase itashinashita"

I was so bloody appreciative for them saving my bacon, and they apologised for keeping me there so long.

Lesson learned, read mails from corporate TA.
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