FlyerTalk Forums - View Single Post - Marriott CEO Asks Unhappy Members To Hold Tight, Platform Is Stabilized
Old Oct 4, 2018, 11:57 pm
  #94  
SHLTP
 
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,232
Originally Posted by HollyGlen
@Bravada04, for missing stays and points, I have given up communicating with Marriott corporate. I now write directly to the hotels. I'm not sure what you have tried so far, but the hotels have been very responsive to my requests to date when credits go missing, and I usually get them credited within 48 hours of my request.
How do you figure out how to write hotels? I had to call a hotel to fix something post a stay.

For US based people, getting the Aspire Amex card and getting Hilton Diamond is a no brainer to test out. I would defibitely try that out if in US .
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