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Thread: Flight cancelled - what are my options?
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Old Oct 4, 2018 | 3:01 pm
  #15  
nzkarit
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Originally Posted by kyanar
It doesn't miss your point, I just think your point is utterly wrong. You seem to be saying if they can't/won't help everyone all of the time, they shouldn't help anyone any of the time, which I think is stupid.
Consistency in service is important. Better to always get X rather sometime X or Y or Z depending on who you are interacting with.
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