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Old Oct 4, 2018, 2:01 pm
  #5  
LTN Phobia
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Originally Posted by WorldLux
Cutting those travelling in a wheelchair or having problems standing some slack?
I am reading the OP's post to say:
"There were 3 queues to cut into, one of which was CE.

The assistance staff chose the CE queue, even though choosing another queue would have had the same outcome for the passenger and the assistance provider.

Since there was only one queue for CE, it brought the check-in process for the whole CE check-in to come to a halt while ET check-in continued as there were two queues.

Did they really need to choose the CE queue when they could have chosen ANY and got exactly the same outcome for the passenger and the assistance if they chose another queue to cut into?"

To me, it wasn't about not cutting slack for anyone in a wheelchair. It was a question on appropriate procedure in terms of picking the queue.

I think I know where the OP is coming from, and I say this as someone with a problem standing for an extended period due to a long-standing injury but not utilising airport assistance, and someone who tends to be in CE queue...
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