Assistance check in
On a recent return flight in CE, bit peeved when patiently waiting at check in that a lady in a wheelchair travelling in ET was pushed to the front of our queue just in front of us. Why is that and not to the front of one of the 2 ET queues, as she was booked in that cabin bearing in mind CE is a premium product and smaller check in queue is a selling point? Understand of course she needs assistance and can't queue up but time taken to explain her woes and details of accident on holiday to agent was a hold up. Was this correct procedure? Thanks