Originally Posted by Happy

Agree. It may take them sometime to reply your emails, including those on missing credit or being thrown out after 4/5 completion of a survey, they would post courtesy credits. But if you do not let them know, just how they would be aware of the problems?

We use the program primarily because it is handy to extend the loyalty program's expiration date. Just redeemed $25 in husband's account to his United account because his United account is set to expire 11/30/18. I did not know now the UA redemption is instant. Nor I was aware that now eReward requires 2ndary authentication via phone. At least it allows a landline voice call, thank goodness.