FlyerTalk Forums - View Single Post - Updates to Hilton’s Current Best Price Guarantee

Oct 3, 2018, 2:23 pm

#16

craigthemif

FlyerTalk Evangelist

Join Date: Aug 2011

Location: Barcelona, London, on a plane

Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond

Posts: 13,050

Quote:

Originally Posted by RafKa

I have attempted submitting a claim twice over the phone... in both cases the agents claimed they could not find the lowest rate on their websites, while I could see them in front of my eyes. Whether this was due to regional differences on websites (I'm in Brazil, agents supposedly in the US) or blatant lying, remains to be seen.

I often try to replicate the rate via VPN in an incognito window before taking it further.

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