Originally Posted by
sokolov
Yes, Air Canada has started messing with this after the first weekend of May. In Economy, they report the correct booking class, unless it is better than T. Then, only T is reported. That is my experience.
They did have "branded fares" before, so I dunno what happened. Air Canada customer service agrees that I should get more miles for certain flights, but in the end the other airline (program operator) and Air Canada can't seem to fix it.
Passengers are given the short shrift. We have similar reports from several other *A programs.
Can you clarify what you mean by "started messing with this" after the first weekend of May? Like, do you mean you are aware of something they did internally to cause the reported issues?
As per some of the posters above, mapping of classes from one carrier to another has always been an issue. A decade and further ago, there were known and acknowledged "challenges" with UA fares (016 stock) being mapped to lower AC Tango buckets... because this depended on the city-pairing and not necessarily applied equally 1:1 in general. AY had posted about this frequently during that time period.
(For others unaware, the branded fares started last year:
Branded Fares; AC changes booking classes/fare classes for Tango & Flex )