Originally Posted by
kalkat
I hope I’m reading my new Mosaic 2019 packet wrong.
In the More Perks For You section, which lists all Mosaic benefits down to luggage tags, there is no mention of waiving change fees for Mosaics. If this benefit is really gone, my main interest in retaining Mosaic (this is my 4th year I think) disappears too.
I got mine awhile ago and it was there. It is also the first benefit listed on the website.
https://trueblue.jetblue.com/web/trueblue/mosaic