Originally Posted by
Jase76
My iPhone XS does better facial recognition than any e-gate / passport at LGW or LHR (LCY is always fine). One time at LGW the boarder patrol person couldn't even get my passport to read in their reader, was rubbing the Machine Readable Zone with paper, and everything. There is no physical damage what so ever to my passport. In the end he gave up and waved me through.
My experience is spookily similar - read rate everywhere in the world for my 3 year-old passport, including LCY: 100%.
At LHR and LGW ? 0% 😮
I spent a very pleasant few minutes chstting to a Border Force guy one quiet night at Gatwick while he looked at my passport from every conceivable angle... and couldn't find a thing wrong with it.
It will come as no shock to anyone when some sort of a procurement scandal for those e-gates eventually comes to light
