FlyerTalk Forums - View Single Post - Writing to Customer Relations: response time?
Old Jul 20, 2004 | 12:07 pm
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UNITED959
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I can't answer your surface mail question as it's been a while, but in the past it seemed that responses would take about a month.

However, if it would make you feel any better, you can send me your address. I have a few UA CR emails in my inbox--I can print one out and send it to you since you'll probably receive the same thing anyway.
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